Communication Skills and Assertiveness courses are offered by Malaikas Education & Resourcing Consultants .
DurationCommunication Skills and Assertiveness course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our clients’ expectations.
Malaikas Education and Resourcing Consultants (MERC) is a young and wholly black-owned company in the consulting sector. We specialise in broad areas of education and training (skills development), healthcare and business management consultancy, recruitment and e-sourcing services. The key to all activities is the provision of home-based care support to NGOs.
Malaikas offers a comprehensive approach to support organisations to achieve their strategic objectives. Through a participative and nurturing approach with our clients Malaikas brings out the best in the employees, who are the most valuable assets in every organisation, thereby contributing to the bottom line.
The programme is a one-day workshop designed to explore the delegates’ interpersonal skills which enhance the ability to communicate successfully with clients and peers alike.
By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
Become more assertive, thereby reducing conflict, failure, stress and dissatisfaction.
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