Communication Skills

Communication Skills

Overview

This workshop explores why and how communication breaks down, and what we can do to prevent that from happening.

You will explore the four behavioural styles which define an individual’s preferred way of communicating, and how these impact on communication breakdown.

Delegates will practise communicating in all four styles in order to gain a greater understanding of how to flex their own style to get the desired outcome from clients and colleagues.

• Why does communication break down?

• Why do we find it so hard to communicate with certain people?

• What can we do to prevent communication break down?

• How does our preferred communication style impact effective communication?

• How can we start building better communication from tomorrow?