Communication Skills

by EQV (UK) Ltd Training Claim Listing

This course is invaluable for those who want to strengthen their communication skills and enhance their ability to interact with others.

£425

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img Duration

1 Day

Course Details

Communication Skills

How much time, effort and money is lost when things go wrong in the workplace due to a breakdown in communication? At the very least, the answer must be, “lots”! Whether it is face to face, via the telephone or in writing, poor communication probably accounts for more day to day problems in business than any other single factor. This course will help to overcome these communication problems.

Who Should Attend

This course is invaluable for those who want to strengthen their communication skills and enhance their ability to interact with others.

Learning Outcomes

  • It is crucial to grasp the significance of communicating accurately, concisely, and in a manner likely to foster understanding and cooperation. Effective communication is the cornerstone of successful interactions in both personal and professional spheres.

  • The selection of the appropriate medium for conveying a message is of paramount importance. Consider factors such as the nature of the message, the recipient, and the urgency of the communication when choosing between mediums like email, phone, or face-to-face interaction.

  • Understanding how to leverage a chosen communication medium to its fullest potential is essential. Each medium has its strengths and weaknesses, and being proficient in using them optimally can greatly enhance the impact of your messages.

  • Proficiency in demonstrating key communication skills across various mediums, including phone conversations, email correspondence, and face-to-face interactions, is a valuable asset. These skills encompass active listening, clarity of expression, and adaptability to different communication scenarios.

  • How to create a post-course action plan. This plan should outline specific steps and strategies to implement the learning acquired during the course, ensuring that the newly acquired skills are put into practical use.

  • Leicester Branch

    Dock 116, 75 Exploration Drive, Leicester

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