This course is invaluable for those who want to strengthen their communication skills and enhance their ability to interact with others.
Communication Skills
How much time, effort and money is lost when things go wrong in the workplace due to a breakdown in communication? At the very least, the answer must be, “lots”! Whether it is face to face, via the telephone or in writing, poor communication probably accounts for more day to day problems in business than any other single factor. This course will help to overcome these communication problems.
Who Should Attend
This course is invaluable for those who want to strengthen their communication skills and enhance their ability to interact with others.
Learning Outcomes
It is crucial to grasp the significance of communicating accurately, concisely, and in a manner likely to foster understanding and cooperation. Effective communication is the cornerstone of successful interactions in both personal and professional spheres.
The selection of the appropriate medium for conveying a message is of paramount importance. Consider factors such as the nature of the message, the recipient, and the urgency of the communication when choosing between mediums like email, phone, or face-to-face interaction.
Understanding how to leverage a chosen communication medium to its fullest potential is essential. Each medium has its strengths and weaknesses, and being proficient in using them optimally can greatly enhance the impact of your messages.
Proficiency in demonstrating key communication skills across various mediums, including phone conversations, email correspondence, and face-to-face interactions, is a valuable asset. These skills encompass active listening, clarity of expression, and adaptability to different communication scenarios.
How to create a post-course action plan. This plan should outline specific steps and strategies to implement the learning acquired during the course, ensuring that the newly acquired skills are put into practical use.
At EQV we specialise in skills development. With a commendable 30 years of experience, we have established an excellent reputation for the delivery of highly customised and flexible training for customers nationwide.
We have built our success upon our ability to listen, offer flexibility and pay attention to detail in the whole service that we offer to our customers. We have an extensive client base including many “blue chip” companies these range from large corporate to SME’s.
Our courses are aimed at organisations from a wide range of sectors: Construction, Food, Financial, Automotive, Leisure, Public, Health, Professional and Charities.
The vast majority of our training interventions are delivered onsite at customer locations in closed group format; however, we also deliver regular closed and public scheduled courses at our headquarters in Leicestershire and offer self-study learning journeys.
Experienced and Expert trainers:
EQV has a wide group of fully employed core trainers as well as a bank of highly skilled associate trainers. This means that we can control the quality of the training and also have a large team of experts that we can use for extensive training projects.
Dedicated Account Managers:
Our Account Managers are trained to actively listen to your needs and use their extensive experience to have discussions that help scope your project and interpret your requirement and provide the best solution for you. It is their job to understand you and your organisation to give you advice on the right solutions to meet your learning and development needs.
Core Values:
Passion and Enjoyment – We are passionate about learning and enjoy and take pride in what we do.
Integrity and Transparency – We deliver what we say, when we say and are open, ethical and honest in all our dealings
Experience and Creativity – We use our experience to provide creative solutions giving best value for our customers’ specific needs
Effective business communication is crucial for the success of any company. Poor communication is not only frustrating on a personal level, but has the potential of causing huge financial loss.
The ethos behind the Another Voice training is to help our clients with their personal communications skills, whether it is presenting, networking, public speaking, inspiring others around them or just dealing with the many challenges of the workplace.
Dive deeper into the intricate world of communication where tone, body language, and facial expressions play pivotal roles. This course unravels the layers of effective communication, teaching you:
In both our professional and personal lives, a highly desirable skill is being able to influence and persuade other people by communicating effectively. It is based on respect, inclusion and a full understanding of the motivations and needs of those whom you wish to persuade.
Whether you're a seasoned professional, a new starter, or someone simply looking to boost their confidence in written and verbal communications, this hands-on development centre will help you understand your audience, sell your message, nail tone and structure, and hone a presentation style that re...
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