Communication Skills

by First Response Training & Consultancy Training Claim Listing

You will also learn how your communication skills can help you build stronger relationships with your colleagues and clients.

£25

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img Duration

2 Hours

Course Details

Communication Skills

Effective communication is a critical skill for success in the workplace, and this course is designed to help you develop the skills and techniques necessary to communicate effectively in a variety of business contexts.

Throughout the course, you will learn about the different types of communication and how to use each effectively in the workplace. You will also learn how your communication skills can help you build stronger relationships with your colleagues and clients.

Learning Objectives

  • Be able to identify common communication problems that may be holding you back

  • Develop your questioning skills so you can get the information you want

  • Learn what you're saying without speaking, and how to control your nonverbal messages

  • Develop your listening skills and empathy

  • Build on your ability to handle difficult situations

  • Become more assertive and confident in your communication

  • Worcester Branch

    Head Office: Bank House 5 High Street Pershore Worcestershire WR10 1AA, Worcester

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