Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong.
DurationCommunication Skills
Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong.
Great communication goes beyond the words used – it’s about listening well, reading signals, structuring conversations and keeping the feedback loop going.
Course overview
Understanding and employing effective communication techniques at work can help you achieve your objectives, build strong relationships and improve outcomes for everyone.
This practical course focuses on all of the critical elements of communication, and you will leave the course with a plan to develop your confidence and competence in a range of communication techniques.
You will also take away tips, techniques and templates to support you in implementing your communication skills back in the workplace.
Hemsley Fraser Group
Hemsley Fraser is a top provider of learning and talent development. We pride ourselves on being
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About us
We are passionate about learning, and the transformative effect that it can have on the entire working experience. We’ve been in the learning space for over 30 years and for the past decade have been consistently ranked as one of the Top 20 companies in the world for leadership development, digital content, and training outsourcing. And, frankly, we’ve never been more excited about the potential learning can play given changes in today’s workforce.
This course is ideal for anyone looking to enhance their interpersonal relationships and effectiveness in presenting a clear and positive message.
This two day course uses Behaviour Analysis as a training tool for categorising, observing and recording verbal behaviour. This allows analytical identification of the behaviours that will allow you to more regularly achieve successful outcomes and positive momentum in your meetings.
Delegates who want to focus on advanced communication techniques and determine the best way of having an impact on others and communicating with maximum effect.
Minutes act as a public record of what was discussed and agreed at a meeting. The skill of minute-taking, from layout to discussion summaries, is therefore incredibly important.
This module covers the sixth of fifteen standards of the Care Certificate, 'communication'. It will provide knowledge of using effective communication at work,
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