Communication Skills

Communication Skills

Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong.

Great communication goes beyond the words used – it’s about listening well, reading signals, structuring conversations and keeping the feedback loop going.

Course overview

Understanding and employing effective communication techniques at work can help you achieve your objectives, build strong relationships and improve outcomes for everyone.

This practical course focuses on all of the critical elements of communication, and you will leave the course with a plan to develop your confidence and competence in a range of communication techniques.

You will also take away tips, techniques and templates to support you in implementing your communication skills back in the workplace.