Communication Skills

by Oxford Management Centre Training Claim Listing

This Strategic Internal Communication Skills training course uses current research which shows that internal communications can be a powerful agent of change, driving the honest and regular discussion on topics essential to staff morale.

£5950

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img Duration

5 Days

Course Details

Strategic Internal Communication Skills

Course Introduction

This Strategic Internal Communication Skills training course uses current research which shows that internal communications can be a powerful agent of change, driving the honest and regular discussion on topics essential to staff morale.

This, in turn, affects their loyalty, commitment, and purpose, which directly impacts customer satisfaction and dedication and the organisation's bottom line.

Excellent internal communication ensures that everyone works towards a common goal. It develops a cohesive culture and empowers employees to make the right decisions in line with the organisation's strategy. Effective internal communication has benefits for both the organisation and employees.

This Oxford Management training course will highlight the achievement of:

  • Employee Engagement

  • Cohesive Company Culture

  • Clear goals that are understood by all

  • Customer Satisfaction

  • Enhanced Transparency

  • Increase Productivity

Objectives

This Strategic Internal Communication Skills training course is designed to achieve the following objectives:

  • Align all employees with the corporate strategy and plan

  • Increase staff trust, openness, and engagement

  • Help motivate staff to ‘go the extra mile’ in creativity and commitment

  • Open channels of feedback to reduce rumours, increase company knowledge sharing and reduce reputational risk

  • Increase customer satisfaction through more open, aligned and informed staff

  • Measure the impact of more effective internal communication

 

  • Oxford Branch

    John Eccles House, Robert Robinson Ave Oxford Science Park,, Oxford

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