The Communication Skills training course is designed to improve each participant’s verbal and non verbal communication skills in particular and increase their interpersonal skills with colleagues and customers to ensure they conveytheir message clearly with impact.
DurationVerbal communication is the defined trait of the human race. However non-verbal communication continues to play an important role in our day to day life. Development of both verbal and non-verbal communication skills can redefine all aspects of one’s life from professional to social and everything in between.
The ability to convey a message accurately, clearly and as intended, is a vital life skill. The quality of life can be enhanced by working on effective communication.
The Communication skills training course is designed to improve each participant’s verbal and non verbal communication skills in particular and increase their interpersonal skills with colleagues and customers to ensure they conveytheir message clearly with impact. Communicating effectively will soon seem effortless!
The Communication process
Shannon and Weaver model of communication.
• The source - Planning the message
• Encoding - Creating a clear, well crafted message
• Choosing the right channel
• Decoding - receiving and interpreting the message
Communication Barriers.
Identification of communication barriers that hinder effective communication. Development of attitudinal change
• Factors affecting communication.
• State of mind.
• Attitude and assumptions.
• Trust.
Listening skills
The benefits of listening, listening style, and techniques for improving listening skills and relationships with others.
• Active listening
• Empathic listening
• Body language
• Feedback
Body Language.
Identification of variance of body language with the delivered message. Elementary understanding and interpretation of body language..
• Understanding non-verbal communication.
• First impression and confidence
• Postures and gestures
• Feedback.
Communicating at work.
Work specific situations which involve tailoring the communication process for organisational objectives.
• Giving feedback.
• Influencing.
• Networking.
• Delivering a presentation or briefing
Whether you want leadership and management solutions, more effective communications for better performance we devise solutions that produce results.
The workshops are made in-depth and exciting to bring about effective and profound behavioural changes.
We deliver behavioural change by targeting: Personal effectiveness ,
Interpersonal relationship,
Leadership growth
Our Mission
To provide Real Life Education for … meeting Real Life Needs
Our Vision
Creating a brighter future for all by educating, inspiring and motivating.
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Effective communication occurs when a desired effect is the result of intentional or unintentional information sharing, which is interpreted between multiple entities and acted on in a desired way. This effect also ensures the message is not distorted during the communication process.
The contents of this communication skills training program would help your employees to explore the different ways in which they can succeed to put across their point clearly and effectively.
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