Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace
Who Should Attend the Course?
Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace
Course Outline
Course Overview and Learning Objectives
Communication
What is a Skilled Communicator?
Individual Evaluation
Communication Barriers
Case Study: New Neighbours
Applying the Answers
Asking Questions
Asking Good Questions
Probing
Listening Skills
Quick Quiz
How Do You Rate Your Listening Ability?
Active Listening Skills
The Communication Funnel
Communication Situations
One Little Word
Body Language
What Do Our Bodies Say?
Gestures
Emotions
A Personal Action Plan
Pentagon Training Limited
Our onsite or bespoke tailor-made training solutions are well suited to those clients who wish to have personalised content and delivery to enhance the business benefits for their delegates. We are happy to collaborate with you to design a solution specific to your needs.
We have years of experience in delivering world class training solutions to clients on-site around the world. We are uniquely positioned to guarantee your training programme is a success by delivering higher returns by saving you money and directly delivering a positive impact to your business. Benefits of our on-site training programmes
Higher Return on Investment
Onsite training is an effective way to get a higher return on investment from your training programme.
The training is delivered to fit your schedule and eliminates travel costs. Onsite training can have a direct and immediate impact on your organisation because its specific to your needs and delivered in your environment.
Flexibility
Onsite training is flexible and can be delivered to as many people you like any time and any where.Your staff will remain productive whilst being onsite enabling them to answer business critical issues keeping your business on the move.
Onsite training can be easily customised to your requirements using content specific to your industry or business making it more relevant. We can also hold private training events at our training centres if you require. We can run on-site events at any location throughout the World.
Discounts
You can have up to 16 delegates on either a 1 day overview, 3 day Foundation, 2 or 3 day Practitioner or 5 day Foundation and Practitioner course.
Based upon 10 delegates, we can run an event at your site for £695 per person with the cost falling to only £525 per person if you have 16 delegates. Ideally we need 6 weeks notice to arrange an event, however, we can meet requirements with short notice.
Our onsite or bespoke tailor-made training solutions are well suited to those clients who wish to have personalised content and delivery to enhance the business benefits for their delegates. We are happy to collaborate with you to design a solution specific to your needs.
We have years of experience in delivering world class training solutions to clients on-site around the world. We are uniquely positioned to guarantee your training programme is a success by delivering higher returns by saving you money and directly delivering a positive impact to your business. Benefits of our on-site training programmes
Higher Return on Investment
Onsite training is an effective way to get a higher return on investment from your training programme.
The training is delivered to fit your schedule and eliminates travel costs. Onsite training can have a direct and immediate impact on your organisation because its specific to your needs and delivered in your environment.
Flexibility
Onsite training is flexible and can be delivered to as many people you like any time and any where.Your staff will remain productive whilst being onsite enabling them to answer business critical issues keeping your business on the move.
Onsite training can be easily customised to your requirements using content specific to your industry or business making it more relevant. We can also hold private training events at our training centres if you require. We can run on-site events at any location throughout the World.
Discounts
You can have up to 16 delegates on either a 1 day overview, 3 day Foundation, 2 or 3 day Practitioner or 5 day Foundation and Practitioner course. Based upon 10 delegates, we can run an event at your site for £695 per person with the cost falling to only £525 per person if you have 16 delegates. Ideally we need 6 weeks notice to arrange an event, however, we can meet requirements with short notice.
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