This course has been designed for any individual who wishes to improve their overall efficiency by understanding the important elements required for effective communication in their workplace, at all levels within their organisation.
Communication Skills
This course has been designed for any individual who wishes to improve their overall efficiency by understanding the important elements required for effective communication in their workplace, at all levels within their organisation.
This course includes:
Understanding the five fundamental parts of communication
Working with different Communication Styles
The three levels of understanding
Barriers to effective communication both written and verbal
Knowing the importance of good listening skills
The art of summarising
Appreciation of non-verbal communication
About Us
Performance Through People are one of the Leading providers in the West Midlands Region, supporting employers, individuals and communities offering local solutions with national coverage, delivering apprenticeships, bespoke commercial courses and a range of government funded training programmes to suit the needs of our customers, whoever they may be.
Awards
We are very proud to be an award-winning training provider, over many years, with hundreds of our learners’ winning awards, including overall Apprentice of the Year; and many of our employers working in partnership with us also winning awards.
Some of our most recent awards include – Chamber of Commerce - Corporate Responsibility working with Schools, AAC - Outstanding Contribution to the Development of Apprenticeships, & Provider of the Year in Transport & Logistics, Provider of the Year in Healthcare and at the Multicultural Apprenticeship Awards – National Provider of the Year.
Mission
Performance Through People is a provider of training solutions acting as a single contact to employers. Providing excellent training and development which meets the needs of learners and companies, delivered by highly competent specialist staff.
Vision
To be the chosen provider for employers, clients and funding agencies, with motivated staff training in inspirational learning centres with quality marks to confirm our standing as a provider of excellence.
Values
Promote Lifelong Learning
Reward and Celebrate Success
Achieve our potential by empowering staff & learners
Innovate and challenge to achieve the very best
Support equality and celebrate diversity
Encourage self-reflection and continuous improvement
This Effective Communication Skills training course is aimed at helping delegates communicate more effectively with clients and colleagues. This induction and management training course will explore methods of building rapport and how to develop effective relationships.
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