For any individuals who need to understand the art of communication, ensuring effective delivery of a message at all levels reducing the time and energy wasted by trying to clarify ambiguous messages, or unclear instructions.
DurationCourse Overview
For any individuals who need to understand the art of communication, ensuring effective delivery of a message at all levels reducing the time and energy wasted by trying to clarify ambiguous messages, or unclear instructions.
What effective communication means
The communication process
Different types of communication and when to use them
Positive and negative language
Assertive, submissive, aggressive
The relevance of body language
How to control difficult conversations
Reframing and problem solving
Course Benefits
Create an open and communicative culture within the business to help increase employee morale and overall productivity through improved working relationships. Staff will feel more able to speak freely and feel that their opinion and suggestions are valued, creating increased levels of productivity and morale.
PETA was founded in 1970 by Alex Zemenides who, at the time, was Managing Director of component manufacturing company Sealectro. At the time, Zemenides felt there was a lack of training and development opportunities for his staff in the local area.
Training that could be tailored to his staff and business, that met industry and commercial standards and that didn’t have to work around a rigid syllabus or programme.
Together with five other local businesses, he created the Portsmouth Engineering Training Association – PETA – that was based in Southsea, Portsmouth.
Our Minute Taking training courses are designed to teach the relevant skills to help delegates prepare accurate meeting minutes.
In this course, participants will learn everything from basic report writing skills to how to create that winning report that not only reads well but looks great too.
Learn to write clear, concise reports that convey your message effectively. Discover techniques that will improve the clarity and structure of your reports.
NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.
We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, caring responsibilit...
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