If your role involves managing clients or generating sales, you’ll know the importance of effective communication skills.
DurationWhy Take This Course?
If your role involves managing clients or generating sales, you’ll know the importance of effective communication skills. Our communication courses help those in sales or client-facing positions to:
Develop confidence and true authority
Listen more attentively
Build real connections with your clients and colleagues
Improve a key skill for any successful career
Improve Your Ability To Communicate
In any client-facing or team management role, excellent communication is the foremost important skill a person needs to be successful, whether it’s for public speaking, conflict resolution, team collaboration, or leadership.
And for those in sales or business development, it’s no secret that the quality and depth of our communication with existing and potential clients directly impact the size of our deals and our ability to win repeat business.
One key area of communication is building rapport. To build rapport and create a connection you need to have the tools and skills to quickly inspire trust across in-email, in-person and over-the-phone because the way we talk to clients and colleagues changes depending on the medium we use.
Understanding these subtle nuances can make a huge difference and elevate your interpersonal skills. On this half-day communication course, you will learn about theory, practice easy-to-apply techniques, get feedback and after-course support from our team, and go away with the confidence to be a much more effective and influential communicator.
Leading Training Courses
Powercall Global provide industry-leading training courses to help improve the soft and hard skills of you or your team.
With over 20 years experience in the business skill development, head trainer Anthony Maddalena has helped train and improve employees at all levels; from Board Directors of global companies to individual sales teams looking for a boost.
We now offer training in three core areas: sales, leadership, and personal development. This includes a range of public, online and in-house courses covering cold calling and telemarketing skills, LinkedIn sales, management skills, communication skills, negotiation skills, and more.
Important note: In light of recent news regarding Covid-19 (Coronavirus), we understand many in London, throughout the UK and worldwide are choosing to work from home.
This means some customers may find it difficult to attend our courses in-person at present. However, please be aware that we offer online training for all of our courses. Online training is delivered via Skype to the same high-standards as our in-person training.
How Can We Help?
All of our training courses can be tailored specifically to the needs of your team. We also completely flexible on the delivery: we offer online training options for those who are working remotely or can’t attend in person, or we can come to your office to deliver a bespoke, in-house course, or finally we also run regular workshops in the centre of London.
Why Us?
Every business professional wants to take the next step, progress their career and improve their performance. But they need the necessary skills and training to do it. We’re committed to providing that training.
And with 90% of our clients grading our courses as ‘excellent’, we guarantee you’ll come away from our workshops with everything you need to progress and achieve significantly improved results.
Furthermore, we work with any sized business, big or small, in any industry. Similarly, our courses are perfect for employees of all levels, from senior business and sales professionals wishing to refresh their skills to those who are new to their roles.
Our courses are accredited by the CPD (Continuing Professional Development) Standards Office headquartered in the UK.
This means that the learning value has been independently scrutinised to ensure quality and integrity, and that we are a CPD points provider. CPD accreditation is compatible with global CPD standards.
And finally, we were previously named a trusted partner in FindCourses.co.uk’s Customer Outreach Awards, highlighting our commitment to great customer service.
As our day to day roles move from the static office based 9-5 jobs to more flexible and remote working practices, it is becoming more important that we focus on modern business etiquette to ensure success.
A crucial element of providing quality healthcare is effective communication. On a daily basis, healthcare professionals are faced with a range of challenging situations requiring advanced communication skills.
The course covers ethical dilemmas and decisions, fair process leadership and considers all aspects from a practical perspective, as it presents a few case studies for analysis.
Poor communication in the workplace is rarely A problem, it’s nearly always THE problem. Our communication skills training gives managers essential strategies and skills to successfully deal with their teams, situations and difficult conversations.
However when it comes to effective communication, there are barriers that every individual and organisation faces.
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