Communication Skills

Tactful and Diplomatic Communication Skills Training Course

Why select this training course?

The ability to communicate effectively can make or break one’s professional career. Research has shown that communication skills are among the top considerations of employers.

In this highly interactive Rcademy Tactful and Diplomatic Communication Skills Training Course, participants will learn how to master tactful and diplomatic communication skills. They will be taught the different styles of communication and how to adapt each style to meet the needs of the person or situation.

Attention is also given to personality types, word choices, body language, and tonality. Participants will also learn about the role of communication in contemporary workplaces, setting your tone, and effective listening.

What are the essential actions for communicating with tact and diplomacy?

A credible communicator is essential in gaining people’s cooperation and trust, especially in the workplace. When you don’t come off as reliable, your team members are likely to question your motives, meet your instructions with resistance, and ultimately offer you limited efforts.

Distinguishing yourself as an effective communicator, the kind people listen to and respect involves communicating with credibility, tact, and diplomacy. These skills require knowing the right words and how to say them, including tone, inflection, body language, and facial expression.

What are the course objectives?

The Rcademy Tactful and Diplomatic Communication Skills Training Course is specially curated to help participants attain the following outcomes:

• Recognize the value of effective communication in advancing the company’s productivity

• Understand the various communication technologies and the various styles of communications

• Explain the different ways and techniques social media can be used in promoting effective communication

• Master the techniques of tact and diplomacy needed to thrive in a contemporary business environment

• Identify different personality types and how to relate to people based on their personality type

• Understand how to organize and lead meetings that are beneficial to everyone

• Master tonality, body language, and inflection in communication

• Learn how to render feedback and manage conflict with tact and diplomacy

 How will this course be presented?

The contents of this course are curated solely to satisfy and boost participants’ skills in effective communication; it is participant-based. Different quality methodologies and techniques are employed to ensure constant participation and satisfaction of participants.

The course will be taught by seasoned professionals in the field, together with extensively researched modules that thoroughly deal with the principles and practice of crisis communications and media relations.

The Rcademy Tactful and Diplomatic Communication Skills Training Course comprises theory and practical learning through lecture materials, case studies, visual aids, group discussions, problem-solving notes, evaluation of class activities, seminars, quizzes, and individual reports after each interaction.