When teams and individuals communicate effectively, everything….works. Reduce barriers and increase trust and resilience by building staff confidence in face-to-face communication.
Overview
When teams and individuals communicate effectively, everything….works. Reduce barriers and increase trust and resilience by building staff confidence in face-to-face communication.
Bespoke training aids recognition and understanding of the importance of non-verbals and how personal communication styles can help or hinder, and can be adapted.
Communication barriers
The 4 psychological fears
Communication styles
Adapting your style
Communication techniques – verbal and non-verbal
Empathetic listening and dynamic questioning
Staying assertive
Sterling Training delivers amazing management, sales, soft skills and trainer training to ambitious local and global organisations. Our techniques are constantly evolving, but remain rooted in one key principle: learner-centred training with practical, real-world application.
A technical report is more than a mere representation of facts pertaining to a situation. An effective report can move people towards taking a desired course of action. Moreover, the quality of a report can influence how its subject matter is perceived by the reader.
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Business Report Writing training is offered by Insight Training. All our programmes are tailored specifically to the client’s needs and combine the topics most relevant to their people.
Create impactful communications exploring different communication methods and techniques
Strong communication is essential for building high performing teams – being able to handle challenging conversations confidently, give effective feedback, receive feedback constructively are all important skills for managers and team members alike.
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