When teams and individuals communicate effectively, everything….works. Reduce barriers and increase trust and resilience by building staff confidence in face-to-face communication.
DurationOverview
When teams and individuals communicate effectively, everything….works. Reduce barriers and increase trust and resilience by building staff confidence in face-to-face communication.
Bespoke training aids recognition and understanding of the importance of non-verbals and how personal communication styles can help or hinder, and can be adapted.
Communication barriers
The 4 psychological fears
Communication styles
Adapting your style
Communication techniques – verbal and non-verbal
Empathetic listening and dynamic questioning
Staying assertive
Sterling Training delivers amazing management, sales, soft skills and trainer training to ambitious local and global organisations. Our techniques are constantly evolving, but remain rooted in one key principle: learner-centred training with practical, real-world application.
This course aims to enable participants to develop the knowledge, skills and confidence to produce accurate and useful minutes. It will enhance participants’ existing Meeting Skills with a focus on the role of the recorder/administrator.
It has been said that the true meaning of a message is the way it is received and understood. This suggests that the responsibility for effective communication lies with the person sending it. This course explores the skills and methods required to be an effective communicator, improving your b...
Intermediate Communication Skills Training offers participants the ability to reflect and enhance their basic communication skills. This will be an interactive workshop with an agenda driven by the group, utilizing a variety of exercises to enable enhancement of existing communication skills.
With over 30 years in Personal Development and Training we work with experts in their fields to deliver courses that are tailored to your needs, in an engaging and informative way.
Applying for a job is a skill everyone needs to harness, and in practice that means getting your CV in shape and practicing your interview skills.
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