This one-day programme will support participants to sharpen their communication skills and put them to use with increased savvy, confidence and success
DurationOverview
Effective communication skills are essential for compelling leadership and success in business. Increasing these skills can help you expand your impact and support you in inspiring, persuading and galvanising teams and customers.
This one-day programme will support participants to sharpen their communication skills and put them to use with increased savvy, confidence and success
Objectives
Enhance existing skills so as to optimise successful communication in all aspects of work and business.
Course Content
The Principal Styles of Communication
Personal communication styles and their impacts on others
Assertiveness and Successful Communication
Assessing my assertiveness
Identifying the personal qualities of assertiveness
How to build assertiveness
The Science of Persuasion
The skills and behaviours of persuasive people
Negotiation skills
Feedback
How to give feedback that empowers
Preparing for Difficult Conversations
Communicating in Difficult Situations
Using Emotional Intelligence to maintain composure and objectivity
Compassionate Communication for conflict management
Course Prerequisites
There are no prerequisites for this course.
Saying we believe in integrity requires us to live by the highest standards in everything we say and do. The policy & values of SureSkills is to conduct all of our business in an honest and ethical manner.
And to comply with all applicable legislation. We are entirely committed to acting professionally and with integrity in all business dealings and relationships whether in Ireland, UK or abroad.
This informative one-day course is to help you improve your written communication skills and is relevant for both lawyers and support staff. The course will give you tips on best practices; covering all types of professional business documents (e-mails, letters, attendance notes and reports).
Distinguish succession planning and management from replacement planning, talent management and human capital management
Our training program focuses on empowering you with the tools and techniques to confidently express your ideas, actively engage in discussions, and assertively communicate your opinions. Learn effective listening, articulation, and persuasion techniques that will enable you to make a strong impact ...
Our team of trainers are classroom and online trained to help you become the best version of yourself possible. Our conferencing app within our classroom makes having a ‘catch-up’ with your tutor or other learners, fun, convenient and a great way to interact.
Smart Coaching & Training was officially formed in 2013 by bringing together a number of organisations, some created as far back as 1996. Based in Bristol we work with a few trusted associates and partners, and other colleagues.
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