Understanding how we communicate is the first step to actively managing our daily business communication —which will result in increased efficiency, reduced conflict and a better performance within our team.
Overview:
Understanding how we communicate is the first step to actively managing our daily business communication —which will result in increased efficiency, reduced conflict and a better performance within our team.
To enable participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills. Communicating effectively will soon seem effortless.
This business-orientated course is also helpful to those providing or selling a service to others, as well as people responsible for managing communication across teams and the organisation.
Upon completion of this course, participants are better prepared to:
TrainSkills is a training company offering Training and Learning Solutions across South Africa and around the World.
We believe an organisation's greatest asset is their people and that investing into their skills development will significantly increase their job performance and personal lives, which in turn will enhance their ability to contribute to the goals of their organization and the people they work with.
Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives.
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A critical aspect of management is effectively communicating with your followers and external stakeholders. Discover the role that communication plays, the potential barriers that lead to miscommunication and conflict, as well as how conflict is dealt with in organisations.
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