Understanding how we communicate is the first step to actively managing our daily business communication —which will result in increased efficiency, reduced conflict and a better performance within our team.
Overview:
Understanding how we communicate is the first step to actively managing our daily business communication —which will result in increased efficiency, reduced conflict and a better performance within our team.
To enable participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills. Communicating effectively will soon seem effortless.
This business-orientated course is also helpful to those providing or selling a service to others, as well as people responsible for managing communication across teams and the organisation.
Upon completion of this course, participants are better prepared to:
TrainSkills is a training company offering Training and Learning Solutions across South Africa and around the World.
We believe an organisation's greatest asset is their people and that investing into their skills development will significantly increase their job performance and personal lives, which in turn will enhance their ability to contribute to the goals of their organization and the people they work with.
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
Business Protocol & Etiquette will allow you to understand the importance of Business Protocol and Etiquette and the impact it has on the company's image.
This workshop is aimed at anyone who deals with clients. This interactive workshop will go through the key communication principles and listening techniques. We will do various scenario and role playing exercises to examine, develop and enhance these communication skills.
This course will teach you the fundamentals of business etiquette. Learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette.
Business Etiquette (Gaining That Extra Edge) Course is Offered by Leading Training.
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