Communication Skills

by TrainSkills

Understanding how we communicate is the first step to actively managing our daily business communication —which will result in increased efficiency, reduced conflict and a better performance within our team.

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Course Details

Overview:

Understanding how we communicate is the first step to actively managing our daily business communication —which will result in increased efficiency, reduced conflict and a better performance within our team.

To enable participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills. Communicating effectively will soon seem effortless.

This business-orientated course is also helpful to those providing or selling a service to others, as well as people responsible for managing communication across teams and the organisation.

 

Upon completion of this course, participants are better prepared to:

  • Assess the vital role communication plays in organisation success
  • Understand the neuroscience behind communication and its practical significance
  • Understand your dominant thinking and communication style and the impact of this on those you interact with
  • Use this knowledge to pick up and appropriately respond to communication cues from others
  • Learn how to take appropriate "communication risks" that will help you to build long term trust
  • Understand how communication styles influence the confidence in a business relationship
  • Kamma Park Branch

    36 Paulus St, Kamma Park, Port Elizabeth

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