This workshop is aimed at anyone who deals with clients. This interactive workshop will go through the key communication principles and listening techniques. We will do various scenario and role playing exercises to examine, develop and enhance these communication skills.
DurationThis workshop is aimed at anyone who deals with clients. This interactive workshop will go through the key communication principles and listening techniques. We will do various scenario and role playing exercises to examine, develop and enhance these communication skills.
These skills have been incorporated into many academic and professional qualifications, in the financial markets and beyond, as the criticality of competence in communication becomes even more apparent in this post-pandemic world.
Workshop Outline:
Outcomes Of The Workshop:
The South African Institute of Financial Markets (SAIFM) is a voluntary association registered as an NPO established to promote professionalism and integrity among members and the financial markets as a whole and is registered as a professional body in terms of the National Qualifications Act.
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