This workshop is aimed at anyone who deals with clients. This interactive workshop will go through the key communication principles and listening techniques. We will do various scenario and role playing exercises to examine, develop and enhance these communication skills.
DurationThis workshop is aimed at anyone who deals with clients. This interactive workshop will go through the key communication principles and listening techniques. We will do various scenario and role playing exercises to examine, develop and enhance these communication skills.
These skills have been incorporated into many academic and professional qualifications, in the financial markets and beyond, as the criticality of competence in communication becomes even more apparent in this post-pandemic world.
Workshop Outline:
Outcomes Of The Workshop:
The South African Institute of Financial Markets (SAIFM) is a voluntary association registered as an NPO established to promote professionalism and integrity among members and the financial markets as a whole and is registered as a professional body in terms of the National Qualifications Act.
Getting face time with executives in order to get a message across quickly, in a clear, concise and direct manner can be challenging. Because of this it is crucial that each conversation is professional and effective. This course helps delegates practice and perfect demonstrated strategies and tech...
Communicating is easy, right? But there is so much more to it than you think. Discover the power of communication and sharpen your skills to achieve personal and career goals.
By attending this course delegates will be able to present themselves in a professional manner in direct conversations and other platforms, and learn the use of verbal and non-verbal cues, as well as identify current local behaviours connected to speaking and have the techniques to address them
Expert communicators say that the importance of clear, concise communication in business cannot be over-emphasised. But, don’t take anyone’s word for it, test things for yourself.
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