The purpose of the course is to enable first line managers and middle managers who want to improve how they get their message across to their team members and other internal stakeholders. The course looks at how to communicate effectively from a position of authority – to motivate your team and achi
DurationCommunication Skills for Managers
Course Aims:
The purpose of the course is to enable first line managers and middle managers who want to improve how they get their message across to their team members and other internal stakeholders. The course looks at how to communicate effectively from a position of authority – to motivate your team and achieve performance improvements through them while retaining their respect.
Course Objectives:
At the end of this course delegates will be able to:
Demonstrate an understanding of the necessities of good managerial communication techniques.
Demonstrate a greater awareness of their own preferred style of communication.
Use a range of responses to communicate successfully with difficult people and in times of conflict.
Build more effective personal working relationships.
Who We Are
We are a leading edge provider of leadership and management development programmes, talent assessment and development services and formal training courses. Our aim is our strap line ‘Developing People to Drive Performance’ and that it what we do. We create measurable change that drives business growth through the development of people.
We have built an enviable reputation for retaining clients over a long period, which we have achieved by understanding their needs and working in partnership with them to deliver personalised solutions that create measurable change.
We work internationally and our experience, capabilities and scale mean we can deliver highly impactful learning and development interventions to clients across most industries in all the major European Languages.
We constantly update our programmes and interventions to ensure they reflect latest research and thinking, and we are committed to putting our clients’ interests first and foremost.
Ultimately we build on the premise that personal and team development drives business growth and performance, which is why we do what we do.
If you work as a PA, Admin Assistant, Office Administrator, Secretary or Receptionist, you will be dealing with business communications on a daily basis.
Using helpful and relevant scenarios and best practice examples this course will enable staff to define the ‘limits’ of their roles and understand the need for, and benefits of, clear, professional boundaries.
To support your career we provide fully accredited courses so that you do not face any problem getting a job or receiving a promotion in your workplace!
Building positive workplace relationships is vital for career success. Relationships can positively or negatively affect your satisfaction with the job, your ability to advance and gain recognition for your achievements.
Identify key skills for the workplace. Develop and create a CV. Gain an understanding of the job application process.
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