Communication Skills Masterclass

About us

HQN provides high-quality advice, tailored support, and training on everything to do with housing. We have a proven track record of helping organisations and individuals respond to the challenges of an ever-evolving sector.

HQN was originally set up by Alistair McIntosh and David Garland in 1997 to help social housing organisations navigate the new policy and regulatory landscape introduced by the New Labour government.

From Decent Homes, the creation of the ALMO movement and the Audit Commission inspection regime to the austerity years, government cuts, and the ongoing fallout from the Grenfell disaster, HQN has supported the sector every step of the way.

We have always been proud of our ability to provide fast, practical guidance to the housing profession. We do this in a range of different ways:

• The Housing Quality Network – our main best practice network

• Nine innovative specialist networks

• Consultancy support

• Accreditation

• Training

• Events and workshops.

What we offer

• Vast expertise in housing management, asset management, housing finance, governance, leasehold management, policy and strategy, income collection, tenancy sustainment, private rented sector housing, resident engagement, neighbourhood management and building safety

• Access to a wide range of associates who are all experts in their fields

• Access to a bank of information and good practice drawn from our network membership and our work with the best in class

• A well-respected company with a proven commitment to the social housing sector and a strong track record.