Communication Skills Training Courses

At The Great Canadian Training & Consulting Company, we want to provide you with an understanding of the impact that your communication skills have on other people. Break down barriers, build relationships with clients and co-workers, and even learn how to deal with difficult people.

You can click on each course outline for more information on the specific topics covered or get in touch with one of our Training Coordinators to help you determine which course is right for you.

If you want to:

• Strengthen your core communication skills with our Communication Foundations courses
• Build your team using communication with our Communicating as a Leader courses
• Address specific challenges with our Communication Challenges courses
• Facilitate more productive meetings, as a presenter and class facilitator, with our Facilitating Productive Meetings courses

  Designed For

  Customer service representatives, service-focused professionals, and managers leading service teams seeking to deliver consistent service, communicate with confidence, and provide a great customer experience.

  Results

• Demonstrate a customer service approach and better understand the customer's journey
• Understand behaviours and how they affect the behaviour of others
• Demonstrate confidence and skill in the way you communicate and apply those techniques to difficult interactions