Community Service Worker

As more employers upgrade their computer systems and software programs, the labour market for skilled individuals who possess a good general knowledge of an assortment of programs grows. Such employees are an integral part of today’s business office.

Opportunities for advancement are better than ever in this area, especially for those workers who show initiative and are prepared to increase their knowledge of computer applications.

Graduates of this program are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many settings, including:

• Healthcare and social assistance
• Nursing and residential care facilities
• Youth centres
• Individual and family services
• Youth protection services
• Public administration
• Civic and social organizations
• Grant-making organizations
• Out-patient care centres
• Vocational rehabilitation services
• Educational services
• Hospitals
• Community food and housing
• Emergency relief services

A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services.

They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centers, school boards, correctional facilities, and other establishments.

This Community Service Worker program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in a CSW setting.

Skill development is delivered in three areas:

• Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
• Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
• On-site work experience through participation in a 160-hour placement at an approved CSW facility