CompTIA A+

by Purple Griffon Claim Listing

Our five-day CompTIA A+ training course will help you to enhance your skills and knowledge on the maintenance of PCs, mobile devices, operating systems and printers.

£1995

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img Duration

5 Days

Course Details

Our five-day CompTIA A+ training course will help you to enhance your skills and knowledge on the maintenance of PCs, mobile devices, operating systems and printers.

The CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by support technicians in today's digital world.

The CompTIA A+ certification requires that you pass two exams: CompTIA A+ Core 1 Exam 220-1001 and Core 2 Exam 220-1002.

 

Learning Outcomes:

  • The CompTIA A+ certification has recently been updated to reflect the growing focus on topics such cybersecurity, privacy, IoT, scripting, virtualisation and cloud.
  • After completing our CompTIA A+ training course, you should be able to:
  • Support basic IT infrastructure, including endpoint management, advanced device connectivity troubleshooting, and basic networking
  • Configure and support PC, mobile and IoT device hardware, including components, connectors and peripherals
  • Implement basic data backup and recovery methods and apply data storage and management best practices
  • Demonstrate baseline security skills for IT support professionals, including detecting and removing malware, addressing privacy concerns, physical security and device hardening
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and the use of scripting in IT support

 

Course Syllabus:

  • Our CompTIA A+ training course covers the following Modules:
  • Module 1: Installing Motherboards and Connectors
  • Explain Cable Types and Connectors
  • Install and Configure Motherboards
  • Explain Legacy Cable Types
  • Module 2: Installing System Devices
  • Install and Configure Power Supplies and Cooling 
  • Select and Install Storage Devices 
  • Install and Configure System Memory 
  • Install and Configure CPUs 
  • Module 3: Installing System Devices
  • Apply Troubleshooting Methodology 
  • Configure BIOS/UEFI 
  • Troubleshoot Power and Disk Issues 
  • Troubleshoot System and Display Issues 
  • Module 4: Comparing Local Networking Hardware
  • Compare Network Types 
  • Compare Networking Hardware 
  • Explain Network Cable Types 
  • Compare Wireless Networking Types
  • Module 5: Configuring Network Addressing and Internet Connections
  • Compare Internet Connection Types 
  • Use Basic TCP/IP Concepts 
  • Compare Protocols and Ports 
  • Compare Network Configuration Concepts
  • Module 6: Supporting Network Services
  • Summarise Services Provided by Networked Hosts 
  • Compare Internet and Embedded Appliances 
  • Troubleshoot Networks 
  • Module 7: Summarising Virtualisation and Cloud Concepts
  • Summarise Client-Side Virtualisation 
  • Summarise Cloud Concepts 
  • Module 8: Supporting Mobile Devices
  • Set Up Mobile Devices and Peripherals 
  • Configure Mobile Device Apps 
  • Install and Configure Laptop Hardware 
  • Troubleshoot Mobile Device Issues 
  • Module 9: Supporting Print Devices
  • Deploy Printer and Multifunction Devices 
  • Replace Print Device Consumables 
  • Troubleshoot Print Device Issues 
  • Module 10: Configuring Windows
  • Configure Windows User Settings 
  • Configure Windows System Settings
  • Module 11: Managing Windows
  • Use Management Consoles 
  • Use Performance and Troubleshooting Tools 
  • Use Command-line Tools 
  • Module 12: Identifying OS Types and Features
  • Explain OS Types  
  • Compare Windows Editions
  • Module 13: Supporting Windows
  • Perform OS Installations and Upgrades 
  • Install and Configure Applications  
  • Troubleshoot Windows OS Problems 
  • Module 14: Managing Windows Networking
  • Manage Windows Networking  
  • Troubleshoot Windows Networking  
  • Configure Windows Security Settings  
  • Manage Windows Shares
  • Module 15: Managing Linux and macOS
  • Identify Features of Linux  
  • Identify Features of macOS
  • Module 16: Configuring SOHO Network Security
  • Explain Attacks, Threats, and Vulnerabilities  
  • Compare Wireless Security Protocols  
  • Configure SOHO Router Security  
  • Summarise Security Measures 
  • Module 17: Managing Security Settings
  • Configure Workstation Security  
  • Configure Browser Security  
  • Troubleshoot Workstation Security Issues 
  • Module 18: Supporting Mobile Software
  • Configure Mobile OS Security  
  • Troubleshoot Mobile OS and App Software  
  • Troubleshoot Mobile OS and App Security
  • Module 19: Using Support and Scripting Tools
  • Use Remote Access Technologies 
  • Implement Backup and Recovery 
  • Explain Data Handling Best Practices 
  • Identify the Basics of Scripting 
  • Module 20: Implementing Operational Procedures
  • Implement Best Practice Documentation 
  • Use Proper Communication Techniques 
  • Use Common Safety and Environmental Procedures

 

Entry-Level Requirements:

  • You should meet the following prerequisites:
  • Recognise the main components of a PC and different data media such as USB drives and DVD.
  • Start the computer and navigate the desktop.
  • Use Windows Explorer to create directories and subdirectories and manage files.
  • Use a web browser such as Internet Explorer to view websites.
  • London Branch

    9 Devonshire Square, London

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