Computer and Network Support

Prepare to succeed as a computer and network support specialist by enhancing your knowledge of computer hardware, networks, servers, and operating systems.

You will learn how to set up, maintain, manage and troubleshoot computer systems using industry standards. Many of the classes in this program are designed to help you prepare for industry certification.

Upon successful completion of the program, you should be able to:

• Provide solutions, assessments and validation to a broad range of computer hardware and network situations by eliciting, planning and analyzing user’s requirements.
• Select, use and recommend computer server and network technologies appropriate to the task.
• Investigate, manage, research and communicate the information necessary to provide solutions to network, operating system and hardware related problems.
• Work effectively individually and as a member of team demonstrating time management, organizational and interpersonal skills.
• Demonstrate effective use of written, verbal, and non-verbal communication, employing relevant knowledge, skills, and judgment in a business setting.
• Demonstrate a commitment to professionalism by maintaining high standards of practice, making ethical/legal judgments and decisions, and sustaining professional standing through a commitment to life-long learning.
• Demonstrate organizational skills.
• Respond to conflict professionally.
• Apply basic adult learning and assessment principles in the design, development and presentation of training and information to be inclusive of a diverse workplace.