To enable delegates to understand their interpersonal style on others and to develop Assertiveness techniques
Course Objectives
To enable delegates to understand their interpersonal style on others and to develop Assertiveness techniques
How to distinguish between assertive and non assertive behaviour
How to behave assertively in difficult situations
How to define their own behavioural style
Their rights
At the end of the training session the delegate will be able to
Analyse their own, and other people’s body language
Respond to different levels of people in a confident and assured manner
Use the skill of saying “No” without offending
Delegate effectively and confidently to others without causing resentment
Deal effectively with grievances and problems in the workplace
Measure the advantages of being confident and assertive
About C2D
C2D is a small business offering a bespoke coaching, counselling and development service based on your needs. Whilst we are based in the North West of England (Preston) we offer a virtual and in person service – so if you are looking for a local coach, or face to face training session, near you or a virtual coach, or on-line training sessions, then we can support you.
C2D’s basic development philosophy is underpinned by tried and trusted psychological methods. We use a partnership approach whereby everything is designed to suit your needs and focused on your specific development goals.
This self improvement and self development focus extends to the actual personal growth sessions. Here we ensure that we explore and understand all your values and experiences. We encourage your involvement and engagement in achieving your personal goals and development.
We encourage knowledge sharing, identifying and exploring possible solutions, goal setting and finally action planning to achieve success.
C2D’s approach
Whether it is course delivery, coaching or mentoring we use an active, engagement, experiential, solutions focused style. Underpinned by a background of Constructivist psychology and NLP theory.
This means we actively involve, and engage, participants and focus on their own goals. Therefore we get greater flexibility and ensure the focus is on the personal goals of participants.
This collaborative approach helps focus on attendees’ specific knowledge, personal requirements and development training goals. It is essential that coachee’s/trainee’s own their own personal and continual professional development.
They are fully engaged, and continuously involved, in the entire development cycle. This enables them to enhance their personal growth, professional growth and subsequently their organisation’s growth.
To enable this, the facilitation is highly interactive, based on participants own experience and involves group discussion and activities and facilitated discussion to elicit key points. This is to allow participants to gain working experience of presenting, and get constructive feedback, in a safe environment.
Attendees will also be required to self-analyse their skills, attitudes and behaviours either by the completion of relevant questionnaires or as part of structured, facilitated, group exercises.
This workshop aims to help individuals take steps towards a more effective working relationship with their manager/ supervisor and colleagues.
Learn about personal communication styles, what assertiveness really is and how to deal with challenging situations more confidently.
This course is designed to help delegates to understand what assertiveness is, and when to use it. Assertiveness can improve performance and help with the management of difficult people and situations.
The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life.
Assertive communication is effective communication. It’s how to deal confidently and successfully with the people around you. Assertive people feel in control,
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