Confidence and Assertiveness

by C2D (Coaching, Counselling, Development & Profiling) Claim Listing

To enable delegates to understand their interpersonal style on others and to develop Assertiveness techniques

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img Duration

2 Days

Course Details

Course Objectives

  • To enable delegates to understand their interpersonal style on others and to develop Assertiveness techniques

  • How to distinguish between assertive and non assertive behaviour

  • How to behave assertively in difficult situations

  • How to define their own behavioural style

  • Their rights

At the end of the training session the delegate will be able to

  • Analyse their own, and other people’s body language

  • Respond to different levels of people in a confident and assured manner

  • Use the skill of saying “No” without offending

  • Delegate effectively and confidently to others without causing resentment

  • Deal effectively with grievances and problems in the workplace

  • Measure the advantages of being confident and assertive

  • Preston Branch

    Marilyn Ave, Lostock Hall, Preston

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