Confidence & Assertiveness course is offered by Upskills. Our unique approach combines training sessions with mentoring and coaching. This helps cement positive change and grow the potential of both individuals and businesses as a whole.
DurationConfidence & Assertiveness course is offered by Upskills. Our unique approach combines training sessions with mentoring and coaching. This helps cement positive change and grow the potential of both individuals and businesses as a whole.
Graduates from this programme will be able to:
Recognise the four types of communication style
Understand their personal communication style
Manage difficult conversations
Be assertive in different workplace contexts
Formulate SMART goals for improving communication skills
Upskills is a training consultancy specialising in building the communication skills of people in the New Zealand workforce. Our unique approach combines training sessions with mentoring and coaching. This helps cement positive change and grow the potential of both individuals and businesses as a whole.
Assertiveness is being able to communicate in a direct, calm, honest, positive way and having the confidence to think on our feet. Being assertive saves time and energy by managing difficult behaviours or communication early and supporting others to do the same, it is a skill that can be learned, p...
Achieving successful working relationships with colleagues, managers or clients is not always easy. Many people fall into the trap of aggressive behaviour that results in antagonism.
This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.
Being assertive is completely different from being aggressive. By the end of this programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness.
An opportunity to learn practical skills to assist you in communicating in an assertive healthy manner, as well as improving your self-esteem.
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