Conflict Instrument

About Us

At Beyond Theory we believe that work is a force for good.

We know that good work provides:

• People with an income.

• A place where people can feel safe, make friends and build relationships.

• People with a sense of purpose.

When people feel good they are more productive and deliver great service.

Therefore equipping managers with the leadership skills they need to engage with their teams is essential. We also know that giving employees the skills and knowledge they need to deliver the best customer experience is critical too, whatever their role in your customers’ journey. Our training and coaching makes this happen. 

Our message is simple – "Look after your people and they’ll take care of your business".

How we do what we do

Before we start working with you we like to get to know you first. We like you to get to know us too. We work with you as your partner rather than a supplier. That's how we believe successful relationships grow and flourish.

We always like to visit your company so we can experience first-hand the challenges you face. If we cannot visit in person, then we'll arrange an online meeting.

After listening to understand the help you need, we will then provide you with our recommended options. These will be designed to match your business objectives, reflect your company culture and fit your budget.

Once your training or coaching programme is underway, we then keep in touch to make sure our training and coaching is delivering what is needed. This means we have frequent contact via telephone, video conference and/or face-to-face meetings with yourself and/or other key stakeholders. We will look to exceed your expectations.