Conflict Is Normal

by Lancashire County Council Claim Listing

To enable participants to develop their knowledge and understanding to conflict resolution

£50

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Lancashire County Council Logo

img Duration

Half Day

Course Details

Aims

To enable participants to develop their knowledge and understanding to conflict resolution

Objectives

At the end of the course participants will be able to:

• Demonstrate skills and improved confidence to resolve conflict.

• Understand their own part in the creation and/or maintenance of conflict and how to communicate differently to resolve dispute.

• Recognise their behaviour and identify how they may unwittingly be contributing to conflict.

• Understand how conflict arises and develop strategies and skills for resolving it.

• Understand key factors that help or hinder resolution

  • Preston Branch

    County Hall, Fishergate, Preston

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