Conflict Management and Resolution Training

Conflict is an inherent aspect of human interaction, but it doesn't have to be detrimental. In fact, when handled skillfully, conflicts can lead to growth, innovation, and stronger relationships. This is no different in the workplace and managers need to develop the skills necessary to the positive environment conducive to achieve success.

What to expect 

Our Conflict Management and Resolution Training course equips participants with the tools and strategies to transform conflicts into opportunities for positive change.

In this course, you will cover:

• Define conflict and understand the implications of conflict in the workplace

• Understand the role effective communication plays in conflict resolution

• Explore strategies for preventing, managing, and resolving conflict

• Apply conflict management techniques to different workplace scenarios

Once you have completed this course, you will have the skills necessary to de-escalate, reduce, and address conflict and maintain a positive work environment for you and your team.