Conflict Management: Anticipation and Prevention

No matter what we say, conflict is present in both our personal and professional lives. Knowing how to approach and manage conflict is an essential skill to develop. This training course looks at how you can improve your practice and behaviors to better manage the conflicts you experience. In particular, you'll learn how to develop empathic communication, identify sources of conflict and adopt constructive strategies to encourage collaboration and harmonious conflict resolution.

This training includes the Thomas-Kilmann Conflict Behavior Test, the world's leading conflict management measurement tool. The test gives you the keys to a better understanding of your natural conflict management mechanism, so you can consciously choose the appropriate strategy for your context. A clear tool accessible to all.

Whether you're a manager looking to improve team cohesion, or you're simply looking to improve your interpersonal relations, this training course will give you the tools you need to transform conflict into opportunities for growth and mutual understanding.

Objectives Of The Training

At the end of this training, participants will be able to apply a conflict management approach. Participant benefits : Increased sense of effectiveness in verbal exchanges; Greater confidence and ease in dealing with difficult conversations; Greater sense of freedom despite tension; Greater ease, respect and self-esteem in their relationships with others; Awareness that constructive handling of delicate situations and subjects strengthens social relationships.