Conflict Management

by Acute Training Solutions Claim Listing

The Conflict Management training course clearly sets out the legal and statutory requirements for colleagues personal safety. All candidates will learn a tool box of strategies to assist them in managing challenging behaviour and aggression.

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img Duration

1/2 Days

Course Details

Conflict Management

The Conflict Management training course clearly sets out the legal and statutory requirements for colleagues personal safety. All candidates will learn a tool box of strategies to assist them in managing challenging behaviour and aggression.

Course Summary

The syllabus covers such topics as:

  • Understanding dementia

  • Common types of dementia

  • How the brain is affected

  • Causes and symptoms

  • Person centred care

  • Communication

  • Care planning

  • The role of friends and relatives

  • Building relationships

  • Equality and diversity in dementia

  • Recognise and help prevent abuse

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