The Conflict Management training course clearly sets out the legal and statutory requirements for colleagues personal safety. All candidates will learn a tool box of strategies to assist them in managing challenging behaviour and aggression.
DurationConflict Management
The Conflict Management training course clearly sets out the legal and statutory requirements for colleagues personal safety. All candidates will learn a tool box of strategies to assist them in managing challenging behaviour and aggression.
Course Summary
The syllabus covers such topics as:
Understanding dementia
Common types of dementia
How the brain is affected
Causes and symptoms
Person centred care
Communication
Care planning
The role of friends and relatives
Building relationships
Equality and diversity in dementia
Recognise and help prevent abuse
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We understand that your reputation is built on the quality of your staff and training will ultimately play a fundamental part in their approach to caring for others. We offer over 80 training courses across mental health, clinical, childcare and induction and management; all of which can be tailored to your organisational needs.
Acute Training Solutions work with healthcare providers, councils and NHS units in the UK, training over 10,000 nurses, managers and healthcare workers every year. Some of our more recent clients include…
As well as providing a comprehensive range of training course across mental health, clinical, childcare and induction and management; we’ve grouped together courses that are essential – and relevant – to some of the most prevalent Health and Social Care sectors we work with.
What you should do to handle it
This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave th...
This programme will help you have a clearer understanding of conflict and how it arises. By reading through this guide and taking part in the exercises it includes you will be better equipped to resolve conflict satisfactorily in a way which can result in a positive outcome for all involved.
The course raises the delegates understanding of the background to conflict and the contribution they can make to either calming or escalating the confrontation. During the training, participants learn and practice key skills to build their confidence to maintain composure whilst de-escalating cust...
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