Recognising and resolving conflict is an essential skill that can be used by everyone both inside and outside the workplace. This workshop is designed to explore the essential skills used to handle conflict situations.
DurationConflict Management
Course aim
Recognising and resolving conflict is an essential skill that can be used by everyone both inside and outside the workplace. This workshop is designed to explore the essential skills used to handle conflict situations.
ALS became a partner of ACT Training in January 2017, and joined the Cardiff and Vale College (CAVC) Group.
We are really excited to join forces with ACT and the wider CAVC network, as together we are resilient and can retain the capacity to continue to invest, develop provision, deliver more and increase opportunities to best support individuals, communities and employers across the region. We continue to operate under the ALS brand, identity and management structure.
ACT have been a member of the Cardiff and Vale College (CAVC) Group since 2016, a partnership that created the country’s largest work-based learning provider and a skills powerhouse for the Cardiff Capital Region, for Wales and beyond.
The addition of ALS further increases capacity for apprenticeships, traineeships, professional qualifications and accredited training; strengthening the Group’s ability to effectively meet the growing skills requirements of employers throughout the region.
Our training methodology integrates personal growth, team building, and peer support training to create an all-encompassing and engaging learning experience.
This course is aimed at all workers in the public or private sectors, whose job roles bring them into contact with others and situations where conflict or aggression may arise
Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more…
NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.
In the increasingly demanding environment for Housing Associations and Social Housing providers, employees encounter growing challenges. When visiting contract holders in their homes, they may face difficult individuals who exhibit anger and aggression.
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