Recognising and resolving conflict is an essential skill that can be used by everyone both inside and outside the workplace. This workshop is designed to explore the essential skills used to handle conflict situations.
DurationConflict Management
Course aim
Recognising and resolving conflict is an essential skill that can be used by everyone both inside and outside the workplace. This workshop is designed to explore the essential skills used to handle conflict situations.
ALS became a partner of ACT Training in January 2017, and joined the Cardiff and Vale College (CAVC) Group.
We are really excited to join forces with ACT and the wider CAVC network, as together we are resilient and can retain the capacity to continue to invest, develop provision, deliver more and increase opportunities to best support individuals, communities and employers across the region. We continue to operate under the ALS brand, identity and management structure.
ACT have been a member of the Cardiff and Vale College (CAVC) Group since 2016, a partnership that created the country’s largest work-based learning provider and a skills powerhouse for the Cardiff Capital Region, for Wales and beyond.
The addition of ALS further increases capacity for apprenticeships, traineeships, professional qualifications and accredited training; strengthening the Group’s ability to effectively meet the growing skills requirements of employers throughout the region.
Learn how reducing conflict can help to improve employee engagement, retention and productivity at work.
We understand that patients are at the core of your pharmacy or practice, and how important it is to maintain a positive relationship to ensure long-term business growth and practice reputation.
It can be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations arising and feel more confident in being able to deal with situations if they arise.
This course is designed for members of staff to enable them to recognise and prevent conflicts that may occur in their workplace.
Build their confidence to deliver your message, build relationships, manage teams, projects and their time
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