Conflict Management

by ATR Ltd Claim Listing

Conflict resolution training is vital for anyone working in an industry where conflict can escalate quickly, including those in close protection and security bodyguard roles, personal security guards, or vehicle removal personnel. Conflict can build up slowly or suddenly and our conflict management

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Course Details

Conflict resolution training is vital for anyone working in an industry where conflict can escalate quickly, including those in close protection and security bodyguard roles, personal security guards, or vehicle removal personnel. Conflict can build up slowly or suddenly and our conflict management course gives attendees skills to detect, handle and resolve any type of disturbance. The Security Industry Authority (SIA) insists that all security operatives receive conflict management training. 

Our training course in conflict resolution provides you with the essential skills to: 

  • Understand and identify different conflict styles 

  • Assess and reduce the risk of violence 

  • Identify behaviours that could indicate escalation of violence 

  • Take appropriate measures to avoid situations, as well as calm and defuse the conflict

  • Identify post-incident support circumstances and reporting 

  • Control emotions and behaviour 

  • Understand conflict resolution in a variety of practical settings. 

  • Reading Branch

    The Old Barracks, Reading

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