This course enables staff at risk of workplace violence or aggression to raise their awareness of the potential management strategies. Providing the knowledge, skills & understanding of an approved Conflict Resolution Model.
DurationThis course enables staff at risk of workplace violence or aggression to raise their awareness of the potential management strategies. Providing the knowledge, skills & understanding of an approved Conflict Resolution Model.
All courses are tailored specifically to meet the needs of Frontline Staff working within various sectors.
Course Content:
The Law
Perception of conflict
Managing conflict through communication
Identify early warning signs of aggression
Barriers to communication
The decision making process
Resolution strategies
Our trainers are fully qualified, knowledgeable, fun and most importantly experienced in the relevant sectors.
Between us we have 30 years training experience.
Our trainers are Ex-Prison Service and Police Custody Officer Trainers, with over 15 years’ experience within the Public Services environment.
We believe this allows them to pass on their knowledge to you within a relaxed and enjoyable atmosphere, ensuring you receive the best training relevant to your role.
We have developed methods over the years that are successful in keeping your attention so you can learn what you need to learn and most of all we make it fun. We have all been on those boring courses where a lecturer drones on and on and your mind starts to wander and you find you have missed half of the training. Bee-Safe are different, we get you involved, we keep the energy levels up and make it fun.
We deliver standard or bespoke courses to the highest standards
Conflict is both natural and inevitable and in this course you will explore how to turn these experiences into something constructive.
Conflict can have an adverse impact on our relationships and the world around us at both a micro and macro level, but does it have its place? Conflict can open our eyes to new ways of thinking, deepen relationships, promote organisational vitality and help us verbalize our needs.
“Conflict Management and Organisational Change” This training is intended to help individuals and groups recognise and work through their differences to achieve peace. The workplace is where this advice is most applicable, although the concepts apply wherever.
To enable people to recognise different aspects of conflict that they may encounter and to be able to understand and be aware of the different methods of resolving conflict.
The Level 3 Delivering Conflict Management Security Training Course in Luton offered by Amzia Training is an accredited qualification designed to meet the requirements of trainers who aim to provide scenario-based conflict management training.
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