This Conflict Management course provides learners with the knowledge and skills to safely manage conflict in the workplace. It examines how to prevent, deal with and report confrontation.
DurationThis Conflict Management course provides learners with the knowledge and skills to safely manage conflict in the workplace. It examines how to prevent, deal with and report confrontation.
Course content
We provide training throughout the Northwest. Our training is aligned to relevant guidelines. Our trainers are experts in various fields and each specialise in key subject areas.
They are all highly skilled and experienced trainers with many years of solid industry knowledge and a thorough understanding of relevant legislation, guidelines, standards, training frameworks and current practice.
All our trainers are expert at not only the course topic and the delivery of the course, but also in making the training relevant to your specific environment and training needs. We pride ourselves on tailoring our courses, making them bespoke to our clients.
No matter which of our courses you are interested in, we have an experienced, fully compliant trainer to meet your needs and deliver the training on the relevant subject.
This conflict management training is designed to help you prevent unnecessary conflicts, and to quickly deal with those conflicts that do occur.
Subjects covered by the conflict management qualification include legislation, clear communication, proactive service delivery, situation assessment and managing unrealistic expectations. There are a number of benefits for businesses in entering employees for this qualification, one of which is imp...
This practical and engaging 1 day programme will provide you with everything you need to manage conflict effectively back in the workplace.
Conflict coaching resolves both simple and complex workplace disputes in just one day. Very effective to avoid grievances, Court proceedings and sickness.
This course is suitable for managers or supervisors who would like to improve their skills and take the fear out of difficult conversations.
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