Conflict Management

by Compliance Training Ltd Claim Listing

This Conflict Management course provides learners with the knowledge and skills to safely manage conflict in the workplace. It examines how to prevent, deal with and report confrontation.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Compliance Training Ltd Logo

img Duration

3 Hours

Course Details

This Conflict Management course provides learners with the knowledge and skills to safely manage conflict in the workplace. It examines how to prevent, deal with and report confrontation.

 

Course content

  • What conflict is
  • Common causes of conflict and triggers to aggressive behaviour
  • Acknowledging emotions
  • Stages of conflict escalation and patterns of behaviour
  • Recognising and overcoming communication barriers
  • Effective communication including body language and empathic listening
  • Communication/verbal de-escalation models
  • Danger and warning signs
  • Staying calm and managing our own responses
  • Procedural and environmental factors affecting conflict situations
  • How our safety can be compromised
  • Understanding our natural response to conflict
  • ‘Reasonable force’ as described in law and its limitations and requirements
  • Post crisis approach
  • Manchester Branch

    https://compliancetrainingltd.co.uk/, Manchester

Check out more Conflict Management courses in UK

Paradise Training Logo

Conflict Management

Anyone who interacts with people on a face-to-face basis, where possible conflict can occur.  Unresolved conflict impacts on everyone’s performance, morale and well-being and it is vital to resolve it effectively.

by Paradise Training [Claim Listing ]
TIDES Training Logo

Conflict Coaching

Conflict management coaching or conflict coaching as it is also called, is a specialised one-on-one process that helps clients optimise the way they engage in their interpersonal disputes.

by TIDES Training [Claim Listing ]
Yorkshire Courses for Lawyers Logo

How To Handle Difficult Behaviour

How To Handle Difficult Behaviour Course Is Offered By Yorkshire Courses for Lawyers

by Yorkshire Courses for Lawyers [Claim Listing ]
London Business Training Consulting (LBTC) Logo

Conflict Management

Conflict can be disheartening and damaging to morale. However, conflicts occur based on the differences of values or opinions.

by London Business Training Consulting (LBTC) [Claim Listing ]
Lequin Ltd Logo

How To Resolve Conflicts

We only run in-house workshops so we can tailor each one to our clients needs, people and culture.

by Lequin Ltd [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy