Conflict Management

by Courtney Associates t Claim Listing

The Confederation of British Industry estimates that the cost of workplace Conflict is around £33 Billion each year. It also estimates that up to 20% of Leaders’ time is spent dealing with Conflict.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Courtney Associates t Logo

img Duration

1 Day

Course Details

 

Conflict Management Course

The Confederation of British Industry estimates that the cost of workplace Conflict is around £33 Billion each year. It also estimates that up to 20% of Leaders’ time is spent dealing with Conflict.  There is also the intangible costs as reduction in staff commitment, loyalty, commitment, motivation, teamwork and morale.

This course starts by explaining what constitutes Conflict in the Workplace before moving on to look at some of the most common causes, and the effects this can have on the workforce. 

It covers the stages and build up to a workplace conflict and contains several extensive modules that outline Conflict Resolution techniques that can be applied at any stage of this build up. 

As well as the negative impacts of conflict, the course also explores how effective management of Conflict can result in positive outcomes in the workplace.

These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.

By The End Of This Conflict Management Course,
You Will Be Able To:

  • Recognise the Causes and Stages of Conflict

  • Use a powerful technique for Mapping Conflict in order to identify solutions

  • Identify ways to develop flexible responses to both personal and professional Conflicts

  • Learn how to apply techniques, models and strategies to manage your communication and behaviours in Conflict situations

  • Explore how to achieve positive outcomes from handling Conflict situations effectively

  • Chester Branch

    Station House Central Way Warrington Cheshire WA2 7FW, Chester

© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy