Conflict Management

by EVH Claim Listing

The course aims to provide delegates with the correct conflict management principles and is designed to assist employees on how to prevent conflict and adopt an appropriate style of behaviour when handling difficult situations whether it is in the workplace or working with the general public.

£99

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EVH Logo

img Duration

1/2 Days

Course Details

Conflict at work is never a good situation; employers should ensure that employees have clear strategies and skills for effectively managing conflict, whilst at work.

The course aims to provide delegates with the correct conflict management principles and is designed to assist employees on how to prevent conflict and adopt an appropriate style of behaviour when handling difficult situations whether it is in the workplace or working with the general public.

Content:

  • Related Legislation

  • Defining violence at work and types of conflict

  • Related health issues

  • Understanding the signs of conflict

  • Risk assessing conflict at work

  • How to manage conflict

  • Glasgow Branch

    137 Sauchiehall Street, Glasgow

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