Not ready to commit to a full apprenticeship programme? We can design a schedule around the aspirations of your business, from standalone sessions to a complete skills development plan.
DurationNot ready to commit to a full apprenticeship programme? We can design a schedule around the aspirations of your business, from standalone sessions to a complete skills development plan.
FI opened its first study centre in 2007. We created a warm and inviting place that aspiring accountants would be supported and treated as individuals and not just a number.
Over 10,000 students annually now use FI and achieve industry leading results.
A personal approach to training
Every learner is different, and one-size doesn’t always fit all. We are happy to spend time with our learners to build a programme that fits in with their busy lifestyles.
With 16 study centres across the UK and online study options we can create a blend of programs to fit in with the most demanding of lives. Learn more about our study modes.
This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills ...
Our focus on Training, Profitability, Information and Dispensing Supplies enables our members to significantly enhance the efficiency and profitability of their dispensaries.
Conflict in the workplace is the major cause of people leaving companies. This course gives the tools to end conflicts and promote healthy relationships. The course also addresses the most common types of difficult people and the appropriate methods for handling their behaviour.
During this course we will explore different types of conflicts and the best methods of avoiding or resolving conflict. We will look at conflicts between staff and patients and also between colleagues.
Dealing with difficult people or situations can be the most challenging aspect owners and managers need to handle. Often these are put in the ‘too hard to do pile’ and managers may put off the conversations they know they need to have.
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