This course is designed to help you understand what you must do if any conflict arises. Managing conflicts is about influencing the way people think, feel and act when you are mediating or resolving their conflicts. All these can determine the outcome of the mediation or negotiation of the conflict.
DurationOrganization leaders are responsible for creating a work environment that enables people to excel. However, disagreements and differences of opinion can escalate into interpersonal conflicts if intervention is not done immediately. Not intervening is never an option if leaders value the organization and its’ positive culture. In conflict-ridden situations, sound mediation and negotiation skills and interventions are critical to alleviate any conflicts.
This course is designed to help you understand what you must do if any conflict arises. Managing conflicts is about influencing the way people think, feel and act when you are mediating or resolving their conflicts. All these can determine the outcome of the mediation or negotiation of the conflict.
The Federation of Malaysian Manufacturers (FMM) is Malaysia's premier economic organisation. Since its establishment in 1968, the FMM has consistently led Malaysian manufacturers in spearheading the nation's growth and modernisation.
Today, as the largest private sector economic organisation in Malaysia representing over 3,000 manufacturing and industrial service companies of varying sizes, the FMM is the officially recognised and acknowledged voice of the industry.
FMM Institute was incorporated as a separate company of the Federation of Malaysian Manufacturers (FMM) on January 12, 1999.
This effort was specifically to expand and focus on its training functions, in line with the objectives of FMM to develop the potentials and enhance the skills of personnel at every level in the industry.
This will create a pool of manpower trained in all aspects of management capabilities and industrial skills to face the challenges as the country moves into the status of an industrialized nation
FMM Institute Negeri Sembilan offers a wide range of functional training programmes to cater to the diverse needs of the manufacturing and services sectors.
Continuing professional education provides the opportunity for the working personnel to gain the necessary qualifications to upgrade themselves both professionally as well as for self-development. This opportunity is made possible through FMM Institute’s Certificate Programmes in selected areas of industrial and management skills
FMM Institute Negeri Sembilan programmes can also be specially customized to meet the training needs of specific industries and to be conducted on in-house basis.
Programme outlines and objectives are discussed with the companies and facilitators will be selected to develop the programmes accordingly. All in-house programmes are packaged to be cost effective for companies with no compromise on the quality of the programmes and the desired results
FMM Institute Negeri Sembilan is located in Seremban 2, a new township in the capital of Seremban. It has several fully-equipped modern training rooms that accommodate a maximum of 30 participants per room, a large rest area and an exclusive lunch area.
FMM Vision:
Making Malaysian Industries Globally Competitive.
Quality Policy:
Total commitment to service excellence and quality through continuous improvement.
Negotiation and Conflict Management in Organizations course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issu...
Conflict Resolution at Workplace training is offered by Genesis Origo. Genesis Origo is an HRDC registered training provider. We run both in-house training programmes tailored to companies’ needs as well as HRDC claimable public training.
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size.
The workplace is full of challenging bosses, colleagues, and customers. There are traps for the unwary at every turn. Sensitive subjects and prickly personalities can challenge anyone. It really is a jungle out there! And it is critical to your career to learn how to deal with these difficult peopl...
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs.
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