This course presents strategies for resolving work-related conflicts, whether these are present among employees or between an employee and an employer.
DurationUnderstand the factors contributing to the occurrence of conflict at work, diagnose different types of conflict and apply intervention skills to address specific cases.
Research in industrial psychology shows that managers spend about 20% of their time managing conflict. Although conflicts have always been an integral part of life in organizations, they are becoming more and more pervasive and take up a larger part of a manager's time.
This course presents strategies for resolving work-related conflicts, whether these are present among employees or between an employee and an employer.
This year, the HEC Montréal Executive School will be located in downtown Montreal. This new location on De La Gauchetière Ouest will allow us to continue to meet your needs, offer superior quality service and facilitate our interactions. In addition, you will be able to take advantage of the many amenities and attractions that this bustling area has at your disposal.
The HEC Montréal Executive School's mission is to train management leaders who not only contribute to the success of organizations, but also promote the economic and sustainable development of society.
At the heart of the Business District, we will continue to accomplish this objective with determination and passion by offering you quality training, updated and adapted to market requirements, which are also ranked number one in Quebec in the Executive Education 2023 rankings. Financial Times .
Our approximately 300 trainers, our advisory team and I thank you for your trust and invite you to discover our 2023-2024 programming. We look forward to meeting you in our new building!
The HEC Montréal Executive School forges links with globally recognized players in the field of management in order to offer you the best knowledge on the market, provided by experienced professors and practitioners.
Course is offered by Claire Sutton Consulting Inc.
The workshop includes reflection, conversation, and exercises as conflicts are studied and models for addressing conflicts are considered.
Behaviour Matters specializes in social-emotional development and overall mental health and wellness. We understand business growth, profit boosters, company culture and specialize in emotional intelligence, making us your perfect partner in delivering soft skills training, corporate wellness and t...
ACDS' training and development programs are designed to increase the knowledge and skills of community disability service staff to support them in their roles as service providers.
Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.
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