Conflict Management

If that is true then it is imperative to understand how the conflicts can be resolved efficiently without discord both in personal and professional lives. It never occurred with conflict management in the professional world until it became a critical aspect of leadership.

While leaders used various styles to resolve the conflict, it was evident that the bottom line of conflict management also involved being empathetic. In addition, to be empathetic one needs to be an active listener too. Therefore, this program gives an insight into how active listening can be improved.

Objectives:

At the end of the program the participants will be able to:

• Understand the difference between empathy and sympathy
• Effectively Talk Therapy using world-class effective techniques
• Understand Key elements of empathetic leadership
• Share constructive feedback and be a constructive critic
• Learn from the best practices of empathetic leaders

The program is a learning capsule for people in low, mid, or high-level management as well as for the beginners in the industry who aims for big.