Conflict Management

by Inspire Training and Consultancy Limited Claim Listing

This practical workshop is designed for all managers and team members and will provide participants with an understanding of how and why conflicts occur and how to manage them effectively.

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Inspire Training and Consultancy Limited Logo

img Duration

1 Day

Course Details

Conflict Management

Aims of the workshop:

This practical workshop is designed for all managers and team members and will provide participants with an understanding of how and why conflicts occur and how to manage them effectively.

Learning outcome

by the end of the workshop participants will be able to

  • Understand what creates upset and breakdowns in working relationships

  • Identify specific causes of upset in their own relationships / situations

  • Understand all the components required for an effective working relationship and benchmark their key working relationships against these criteria

  • Understand the power and influence of their attitudes in managing conflict

  • Understand strategies for managing anger in themselves and others

  • Understand and practise language that is productive in the workplace and prevents conflict occurring

  • Winchester Branch

    6 Greenhill Avenue, Winchester

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