To provide health and social care training according to the locale and national standards to enhance skills of the staff to improve patient care and experience.
Conflict Management course is offered by iTraining
iTraining was established in 2013 by an experienced clinical nurse educator in London, United Kingdom. The company aims to deliver high quality evidence-based training according to national and international standards.
After thorough research, iTraining has designed its courses to facilitate healthcare and social care professionals to continuously develop their knowledge and skills in their fields.
Our Vision:
To provide health and social care training according to the locale and national standards to enhance skills of the staff to improve patient care and experience.
Our Values:
We believe that healthcare and social care sectors should be free from any kind of discrimination. We make sure the inclusion of every community member for health and social care are achieved regardless of their race, culture, gender, religion, or personal beliefs.
Our Mission:
We want to provide training and development programmes for all healthcare and social care professionals where they can learn new techniques and skills and enhance their patients care with utmost perfection.
About Us
I am a Registered Nurse and Independent/Supplementary Prescribing. My nursing career was initially focused on Accident and Emergency care until I qualified as an Emergency Nurse Practitioner. I then worked in a nurse led unit, working up to Clinical Nurse Manager role in charge of the nursing team.
Being asked initially to just give a lecture on ankle injuries, I found my love of teaching, initially balancing clinical and academic work, in 2017 I took up a more permanent post in Higher Education.
This has led me to now work in a multi-disciplinary team, teaching Advanced Care Practitioner students from nursing, physiotherapy and paramedic backgrounds.
My clinical/academic background allows me to offer lectures on clinical skills/assessment, minor injury management, minor health conditions and pain assessment.
Understand the range of “difficult” behaviours displayed by others and recognise their own triggers and reactions to each. Have learned techniques to rationalise behaviours in themselves and others and to clarify end goals.
Feedback & Difficult Conversations Course Is Offered By Phenomenal Development
This course will identify methods of dealing with different people and situations involving clients, colleagues and the general public
our team will work with you to understand your specific and unique training requirements.
The course brings many benefits to the individual that are applicable across both work and personal situations. The ability to have difficult conversations in a constructive manner is an important interpersonal skill that most find very challenging.
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