Imagine how much more effective we would be at collaborating and connecting if we were equipped with the skills to manage conflict between us with respect, maturity, and empathy.
Imagine how much more effective we would be at collaborating and connecting if we were equipped with the skills to manage conflict between us with respect, maturity, and empathy.
While in an ideal world it would be great if there was no conflict, in reality, conflict is actually how we understand each other better, and also how we generate different ideas.
This course is not about suppressing conflict but is about how we can manage conflict when it surfaces. Conflict management and conflict mediation skills should be something everyone learns.
In this very practical course, we help participants to manage their emotions, broaden their perspectives, and utilise methods that assertively encourage positive resolutions.
What Will Be Covered:
KZN Business Training Centre is a SETA accredited training provider that has specialised in training business owners, leaders, managers and corporate staff for over 30 years. We offer a broad range of different one, two and three‑day courses.
KZN Business Training Centre is owned by Nikki Pears and managed by Nikki and her capable team. Nikki has a background in Management in the Personnel Recruitment industry.
All lecturers and facilitators are successful business owners and experienced professionals in their specific fields. They are passionate about sharing their expertise and developing relevant business skills in today's dynamic environment.
Turn feedback from a negative to aTurn feedback from a negative to a positive. Limit behavior and actions that can hamper productivity positive. Limit behavior and actions that can hamper productivity
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Conflict management training course provides you with the practical tips, techniques and strategies to calmly and effectively deal with the day-today niggles and disagreements of everyday working life. In even the best run organisation, conflict happens.
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