Negotiation Skills And Conflict Management

by Life Energy Learnings Claim Listing

In the organizational process, there is requirement for negotiating with various stakeholders wherever there is conflict in sharing with each other. Negotiation is a part of organizational life with customers, employee representatives, outsourcing agencies etc.

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Course Details

In the organizational process, there is requirement for negotiating with various stakeholders wherever there is conflict in sharing with each other. Negotiation is a part of organizational life with customers, employee representatives, outsourcing agencies etc.

Although negotiation is a communication process, it requires special understanding and skills to become successful in this process. The necessary inputs are:

  • What is negotiation and its importance
  • Negotiation and bargaining
  • Types of negotiation
  • Stages of negotiation
  • Negotiation styles
  • Strategies and techniques of successful negotiation
  • Qualities of an effective negotiator
  • Understanding the opponent and handling objections
  • Faridabad Branch

    229, Sector 16., Faridabad

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