Conflict can be disheartening and damaging to morale. However, conflicts occur based on the differences of values or opinions.
DurationConflict can be disheartening and damaging to morale. However, conflicts occur based on the differences of values or opinions.
By attending this training workshop, you will learn the skills to be able to handle conflict through understanding a balance of feelings and reason with theory and role play re-enacting. The focus will be how to create workable and empowering outcomes while maintaining goodwill.
Learning Outcomes:
Upon completion of this training workshop, you will be able to:
London Business Training Consulting (LBTC) is accredited by the British Accreditation Council (BAC) – a comprehensive quality assurance scheme for independent further and higher education in the United Kingdom (UK). BAC accreditation is recognised the world over as the clearest mark of educational quality in the private sector.
The BAC has been providing quality assurance for independent further and higher education in the UK for more than 35 years. Today students and governments all over the world recognise the BAC name as one the clearest indications of educational quality in the private sector.
A full member of the European Association for Quality Assurance (ENQA) and the International Network for Quality Assurance (INQAAHE) the BAC currently accredits more than 230 leading institutions in 19 countries.
For delegates from outside the UK, applying to an accredited institution is a mandatory requirement for a successful short-term study visa application. Download LBTC’s accreditation certificate.
Individuals can find themselves in situations of conflict in a variety of roles, particularly those which involve them dealing with customers or the general public. These qualifications are suitable for anyone who may encounter/ have to deal with conflict, in whatever form or setting this may occu...
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