Conflict Management

by M Tech Training Consultants Claim Listing

Conflict Management course is offered by M Tech Training Consultants. At M TECH Training Consultants we have built our highly regarded reputation not only on the quality and accuracy in which our programs and materials are produced and delivered but on our continued support afterwards.

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img Duration

1 Day

Course Details

At M TECH Training Consultants we have built our highly regarded reputation not only on the quality and accuracy in which our programs and materials are produced and delivered but on our continued support afterwards.

 

Course Content:

  • Understand the main sources of conflict
  • Analyse and understand the nature of conflicts
  • Describing appropriate techniques to manage conflict
  • Implementing skills and strategies to manage and resolve conflict
  • Develop the confidence to tackle conflict effectively
  • Developing the attributes of a good conflict leader
  • Handling customer complaints
  • Wapadrand Branch

    Wapadrand Security Village, Unit 7 Oppidraai Office Park, 862 Wapadrand Road, Wapadrand, Pretoria
  • Sandton Branch

    421 Rustic Rd, Silvertondale, Sandton, Johannesburg

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