Conflict Management

Conflict Management skills is one of the most essential skills for professionals in leadership and managerial roles. Conflicts in every team and company can differ and therefore, there is a need for a different approach at every level. While certain conflicts can be resolved easily, others require exceptional skills.

Conflicts arise when there are differences of opinions in the needs and perception between two or more people, between their values, goals, and more. 

Conflicts can also arise between a professional and a customer, between co-workers as well as with one’s own manager. If not managed appropriately, conflicts can result in a negative workplace where corporate relations are damaged and morales are shattered resulting in low-performance levels. 

At Matrrix, we train and coach effectively to nurture these thoughts as we partner with clients and build strong conflict management skills and awareness. With the conflict management training for corporates, our clients build better relationships at work, making successful decisions along the way while leading, motivating and influencing strong business actions.

The Conflict Management Training for Corporates program extends for 2 days.

Outline:

• The conflict management corporate training program has a strong focus on empowering professionals to understand the root cause of conflict and the ability to predict (in some instances) such situations at the workplace.
• An in-depth look at the conflicts one holds within that can spread across values and behaviors, culture and communication and how to resolve them. The program aims to guide professionals to identify their own emotional triggers as well as their responses.
• Professionals learn to be accountable for their own work and team members with a strong sense of responsibility for the conflicts and disagreements that may arise in any situation.
• One also understands the reason behind the dissonance between thinking, feelings, and actions, and how to learn to respond to conflicts instead of *reacting. (*Fight/Flight/Freeze)
• Every participant learns the different methods of resolving conflicts, how to overcome anger issues and be aware of the many negative emotions with a focus on solutions.
• Participants are prepared to handle the toughest of situations and deal with different personality types.
• The program lays an emphasis on the importance of assertiveness with a strong understanding between passive and aggressive behavior.
• This conflict management program also includes 5 popular and guaranteed styles to resolve conflicts and arrive to faster closures.