Conflict Management

by Oakley Training & Consultancy Claim Listing

This conflict management course shows by understanding the causes of conflict and how to manage it,

£199

Contact the Institutes

Fill this form

Advertisement

Oakley Training & Consultancy Logo

img Duration

1 Day

Course Details

Course Details

How Good Are Your People At Dealing With Conflict?

Most people do not actually enjoy confrontation and conflict. Conflict can begin with a difference of opinion and may easily escalate if left unchecked.

If one of the parties in the conversation has the skills to manage conflict, there is a great opportunity for an early and satisfactory resolution. This one-day conflict management course shows you how

This conflict management course shows by understanding the causes of conflict and how to manage it, both internally and externally, it can increase harmony with clients and team members alike.

Reduced conflict leads to more productivity, positive outcomes, and productive working relationships.

Benefits To You

By the end of the course, participants will be able to:

  • Understand what do we mean by ‘conflict’.

  • Understand how to identify the signs of escalating behaviour.

  • Understand and identify the profiles of individuals that are likely to find conflict.

  • Understand how to manage conflict situations.

  • Understand how to manage aggressive behaviour in others.

  • Understand how to deal with generally ‘difficult’ people.

Course Contents

  • What do we mean by ‘conflict’.

  • How to identify the signs of escalating behaviour.

  • The main causes of conflict.

  • Identify the profiles of individuals that are likely to find conflict.

  • How to manage conflict situations.

  • How to mediate conflict between others.

  • How to be assertive in dealing with conflict.

  • How to manage aggressive behaviour in others.

  • How to avoid increasing the risk of conflict in a situation.

  • How to deliver feedback to individuals who are in different mental states.

  • How to effectively deliver ‘bad’ news.

  • How to deal with generally ‘difficult’ people.

  • Winchester Branch

    Hart House, Priestley Road, Basingstoke, Hampshire, RG24 9PU, Winchester

Check out more Conflict Management courses in UK

Enhance Coaching Ltd Logo

Conflict Resolution

Organisational support from enhance coaching is designed to help you, your employees and your organisation achieve your goals and get the maximum benefit. 

by Enhance Coaching Ltd [Claim Listing ]
Betaris Training Logo

Conflict Management

We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit.  We work with many companies within Gloucestershire and throughout England. See what they have to say about us:

by Betaris Training [Claim Listing ]
H2 Training Consultancy Logo

Conflict Management

Increasing numbers of people have to deal with difficult people and situations at work. Whilst it is commonplace to face conflict on a regular basis, if the issues are left un-addressed, they are likely to cause severe stress, poor performance, damaged credibility and declining morale for those inv...

by H2 Training Consultancy [Claim Listing ]
  • Price
  • Start Date
  • Duration
Northern Skills Group Logo

Conflict Management

Conflict Management course is offered by Northern Skills Group. Our team have excellent knowledge and understanding in many industry sectors and have the right tools to create a tailored training solution for your business.

by Northern Skills Group [Claim Listing ]
Hoople Group Logo

Conflict Resolution

The course looks at managing conflict resolution in the workplace through introducing a range of approaches to handling awkward situations and providing techniques and advice on the best ways to handle and avoid conflicts with other members of staff or members of the general public.

by Hoople Group [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy