Conflict Management

About us

OTD is a Birmingham-based training and coaching company that's been inspiring lasting change in people across the world since 2007.

Since then we’ve grown, evolved and continually reshaped what we do and the ways in which we engage our learners.

It means they are not only enlightened and inspired while they are with us, they’re committed to making the change when they are not.

Why Our Training Works

We know that no single training programme, however great, can significantly influence business results on its own.

Long-term changes in behaviour are born out of structured programmes of ongoing learning.

That’s why we will create a training ‘journey’ with you. It all starts with the end in mind, by clearly defining your objectives, measures of success and post-event activities, before we embark on delivery.

Evidence shows that our approach can support up to 85% of your delegates in achieving sustained, effective change.

Creating post-programme sustainability by looking beyond a single training event.

Delivering clearly defined outcomes and measures of success.

Achieving high rates of customer engagement for the whole change journey.

We want to build true, long-term consultative partnerships that help you to get results, which is why all our programmes are based on a return-on-investment strategy.

And acutely aware of the needs of the modern learner too.Whether we’re working with your teams on specific skills or with a leadership team facilitating a change programme, your learners will always gain a uniquely positive, innovative and enriching experience.

Your World-Class Coaching And Training Team

We have a wealth of experience gained in a variety of roles and functions within large blue chip companies, from sales and account management to training and learning and development

It allows us to meet a complete range of outsourced training requirements right across your business, from initial training through to senior leadership team development. 

We employ a dedicated network of almost 150 global associate business coaches, which are handpicked for your training and coaching assignment and backed by leading technology and a world-class customer support team. 

As we’re experts in accelerated learning techniques and use the latest neuroscience methodology, we can partner with you across several markets worldwide and provide support to your people at all levels of leadership.

Customer Support Team

OTD’s customer support team is dedicated to ensuring that individuals and organisations receive the best possible experience of our service. 

They include specialists in finance, design, data, management and administration, who all play a crucial role in the preparation, delivery and analysis of our programmes.

As an organisation that delivers globally, we are especially proud that our team reflects and celebrates the rich cultural diversity of our home city of Birmingham.