Our ability to negotiate and manage conflict effectively is amongst the most valuable skills we can develop to improve our organisational performance. These skills enable us to negotiate better deals, managed teams and projects more efficiently, and interact more constructively with customers, clien
Negotiation and Conflict Management in Organisations
Course Introduction
Our ability to negotiate and manage conflict effectively is amongst the most valuable skills we can develop to improve our organisational performance. These skills enable us to negotiate better deals, managed teams and projects more efficiently, and interact more constructively with customers, clients and colleagues.
This 5-day Oxford training course provides valuable insight into the negotiation and conflict management processes and delivers highly effective practical tools that can be used in a range of situations.
Delegates will leave this course having significantly improved their ability to add value through negotiation and conflict management and will have enhanced their capacities as negotiators, managers and leaders.
Objectives
The goals for participants attending this Oxford training course are to be able to:
Think analytically and strategically about negotiation and conflict management
Understand a personal negotiation and conflict management style assessment that provides valuable insight into how to improve performance
Efficiently plan and prepare for negotiations to realise better outcomes
Implement effective practical negotiation strategies in a range of situations
Add value through the negotiation and conflict management processes by using mediation techniques
Enhance a vital leadership, management and personal skills that impact on performance across all aspects of their professional lives
Who Should Attend?
This Oxford training course combines role-play learning, practical insights, discussions and leading edge theoretical concepts. It is designed for anyone who wishes to enhance his or her negotiation skills and make negotiation a more rewarding and effective part of their job function.
This training course will therefore benefit ambitious:
Professionals
Management Teams
Team Members
Administrators
Course Outline
Negotiation - Assessing and Understanding Personal Style
Conflict - Escalation and Steps to Prevent it
Key Practical Negotiation Strategies
Value Claiming and Value Creating Negotiation Behaviours
Planning and Preparing to Negotiate
The Four Phases of Negotiation
The Sources of Negotiating Power
Interpreting Body Language and Nonverbal Communication
Techniques of the Mediator – Practical Mediation Skills
Advice for Cross-Cultural and International Negotiations
About us
Global Provision of Corporate Training
At the Oxford Management Centre, we aim to provide our customers with the highest quality training courses at a highly competitive price and this simple philosophy forms the basis of everything we do.
We work closely with our customers to unlock the power in their people and ensure that our training courses solutions satisfy their learning and development needs, as well as maximising business success.
We are a premier supplier of management training courses and consultancy solutions. Established for more than a decade, we have an in-depth understanding of the training and development needs of organisations and individuals.
It is this knowledge and experience, coupled with a commitment to providing innovative and leading-edge solutions, that has seen us continue to grow no matter what the market conditions.
Trusted by thousands of professionals eager to develop their skills, it is our unique understanding of the changing needs of people and organisations that has enabled us to remain a market-leading training provider.
Each year, we use our vast experience to deliver over 40,000 days of effective, relevant training and development solutions to over 20,000 individuals. 4,000 organisations also choose to book multiple courses with us each year, making us the number 1 choice for training requirements.
Our schedule has the most comprehensive range of training courses offered by any independent training provider in the UK and with over 500 training courses available, we are confident that we have the right training for you.
8 reasons why you should choose an Oxford Management Centre Training Course
We provide high quality training solutions that have been developed to meet the needs of even the most diverse organisation. By entrusting us to look after the training needs of you and your staff, you can be sure that you will receive the highest quality training at a highly competitive price.
If excellent service and quality you can trust alone are not enough of a reason to use Oxford Management Centre, here are 8 more reasons to use us to help unlock the power in yourself, your colleagues, and your organisation.
1 A Delegate Focused Approach
Oxford Management Centre aims to unlock the power in you and your people by considering the individual needs of each and every delegate. Through post-course feedback about your training experience, we are able to hone and modify our courses into the world leading training experience we are famous for.
An impressive 98% of the delegates who attend our training courses would recommend them to a friend or colleague, proving that our delegate focused approach to training and development really does work.
2 High Quality Trainers
All of our training courses are ran by industry renowned subject matter experts, giving you access to the best possible help and advice throughout your training.
All the trainers that work with Oxford Management Centre are rigorously selected for combining brilliant and passionate presentation skills with in-depth industry experience and a thorough understanding of learning and development practice.
Our trainers and consultants are constantly monitored and evaluated to ensure that a consistently high standard of delivery and service is achieved and that our customers receive the quality they deserve.
3 Choice and Range
Oxford Management Centre’s current training schedule consists of over 500 training courses, making us the UK’s most comprehensive independent face-to-face and online training provider.
We are constantly updating and enhancing our programme of courses to enable us to cater for of relevant, up-to-date training and we are confident that you will be able to find a course to suit you, whatever your training need.
On this one day course, delegates will explore the causes of conflict within the surgical workplace and learn about different strategies to address this. This will include how to have difficult conversations, the art of negotiation and how to approach a challenging situation. This date is specifi...
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