The workplace is full of challenging bosses, colleagues, and customers. There are traps for the unwary at every turn. Sensitive subjects and prickly personalities can challenge anyone. It really is a jungle out there! And it is critical to your career to learn how to deal with these difficult people
DurationThe workplace is full of challenging bosses, colleagues, and customers. There are traps for the unwary at every turn. Sensitive subjects and prickly personalities can challenge anyone. It really is a jungle out there! And it is critical to your career to learn how to deal with these difficult people and challenging situations.
“Crocodile Hunter” Steve Irwin was able to successfully handle a wide range of creatures in the wild. What was the secret of his success? He did not expect them to change their nature. Instead, he approached each one on its own terms, seeking to understand and willing to be flexible. The same principles apply to the denizens of the Human Zoo!
When confronted with a challenging personality or situation, most people will either avoid, confront, or concede rather than engage constructively. This workshop will prepare you to respond intelligently rather than react emotionally. It will help you change your attitude and behaviour, transform your relationships, and not waste time trying to change others.
In this intensive, 1-day workshop participants will gain the knowledge, skills, techniques, and attitude to successfully manage challenging people and relationships in the workplace and in their personal lives.
PetroEdge & PowerEdge feature an unrivalled teaching faculty. All of our partners and consultants have extensive management and technology experience coupled with a track record in delivering high quality courses to professionals in leading energy companies globally.
We are members of the esteemed Energy Institute and the CPD Certification Service. We are also proud to have been inducted as an approved training provider of Institute of Leadership & Management (ILM) for 4 of our training programmes. Our Lubricants courses are certified by the International Council for Machinery Lubrication (ICML) and the United Kingdom Lubricants Association (UKLA).
Our Process Hazard Assessment using the HAZOP Technique and HAZOP Team Leader Training and Process Safety Engineering courses are accredited by the The Institution of Chemical Engineers (IChemE). The mark of approval received from these accreditation bodies highlights the confidence given to the quality of our training courses.
Negotiation and Conflict Management in Organizations course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issu...
Conflict Resolution at Workplace training is offered by Genesis Origo. Genesis Origo is an HRDC registered training provider. We run both in-house training programmes tailored to companies’ needs as well as HRDC claimable public training.
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size.
This course is designed to help you understand what you must do if any conflict arises. Managing conflicts is about influencing the way people think, feel and act when you are mediating or resolving their conflicts. All these can determine the outcome of the mediation or negotiation of the conflict...
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs.
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